LingvoGo Privacy Policy

Effective Date: August 02, 2025
Last Updated: August 02, 2025

Welcome to LingvoGo! Your privacy is important to us. This Privacy Policy explains how LingvoGo (“we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you use our websites, mobile applications, and services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Who We Are

LingvoGo is an educational technology platform that provides digital Hebrew (and other languages) learning experiences through interactive tools, gamification, adaptive lessons, and AI-powered feedback.

If you have any questions, please contact us:
📧 Email: admin@lingvogo.com
🌐 Website: https://lingvogo.com

2. What Information We Collect

2.1 Information You Provide

• Full name
• Email address
• Phone number (if applicable)
• Language preferences
• Profile picture (optional)
• Contact via messaging apps (if you provide it)

2.2 Information From Third-Party Logins

When you log in using:

• Google Login: We receive your name, email address, and profile photo (if granted).
• Facebook Login: We may receive your public profile information and email address.

We only access data that is necessary to create or authenticate your account, and we do not request or store sensitive or unrelated data.

2.3 Automatically Collected Data

• IP address
• Browser type and device information
• Operating system
• Pages visited, time spent, and click behavior
• Cookies and similar technologies

2.4 Learning Activity

• Progress and performance in lessons and exercises
• Microphone/audio input (only with your consent)
• Words learned and time spent on tasks

3. How We Use Your Data

We use your information for the following purposes:

• To create and manage your account
• To deliver personalized learning experiences
• To communicate with you about your account and progress
• To improve our Services through analytics and feedback
• To provide technical support
• To comply with legal obligations

We do not sell your personal data.

4. Legal Basis for Processing (GDPR/UK Users)

If you are located in the EEA, UK, or similar jurisdictions, our legal bases for processing your personal data include:

• Consent – where required (e.g., cookies, marketing)
• Contract – to provide you with the Services you requested
• Legal obligation – to comply with the law
• Legitimate interests – to improve and protect our services (only where this does not override your rights)

5. Sharing and Disclosure

We may share your information with:

• Service providers (e.g., cloud hosting, analytics, email tools)
• Authentication providers (Google, Facebook)
• Payment processors (if you purchase a course)
• Legal authorities when required by law or to protect rights

These providers are only given the minimum data necessary and are contractually required to protect it.

6. Facebook and Google Compliance

We comply with the privacy requirements of:

• Facebook Login & SDKs: We comply with Meta's Platform Terms and Data Policy for Facebook Login. Only essential data is accessed for authentication and account management. No publishing or posting is performed without your explicit consent. Specifically:
  • We process Facebook user data (e.g., public profile information and email) solely to improve your experience on our Services, such as enabling login and personalization.
  • We do not use Facebook user data for prohibited purposes, including discrimination, surveillance, eligibility determinations (e.g., credit), or building/augmenting profiles without your consent.
  • We do not sell, license, or purchase Facebook user data, and we only share it as described in Section 5 (e.g., with service providers under contract) or when required by law.
  • You can request deletion of your Facebook user data by contacting us at admin@lingvogo.com, and we will delete it promptly unless retention is required for legal reasons.
• Google API Services: If our services use Google APIs (e.g., for login), data is used according to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
  • We limit our use of Google user data to providing or improving user-facing features that are prominent in our Services' interface (e.g., account creation, authentication, and personalized learning).
  • We only transfer Google user data to comply with applicable laws, for security purposes (e.g., abuse investigation), or with your explicit consent for features you request.
  • We do not use Google user data to serve advertisements, including retargeting or personalized ads, nor do we sell, transfer, or share it for such purposes.
  • We prohibit human agents from reading Google user data unless you have affirmatively agreed to view specific messages/data, or it is necessary for security, legal compliance, or aggregated internal use in line with our privacy practices.

We do not use or transfer data received via Google or Facebook APIs for any purpose other than providing core functionality, and we do not sell or share it for advertising purposes.

7. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Keep you logged in
• Remember your language and visual preferences
• Analyze user behavior for improving the platform

You can disable cookies in your browser settings. However, some features may stop working properly.

8. Data Security

We implement reasonable administrative, physical, and technical safeguards to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These include encryption for data in transit and at rest, access controls, regular security audits, and contracts with service providers requiring equivalent protections. In the event of a security incident involving your data, we will notify you and relevant authorities as required by law. You can report vulnerabilities to us at admin@lingvogo.com.

9. Children’s Privacy

Our Services are not directed to children under the age of 13. Users between 13–18 years old must have parental or guardian permission to use LingvoGo.

We do not knowingly collect personal data from children under 13. If you believe we have done so, please contact us to request deletion.

10. Data Retention

We retain your personal data:

• As long as your account is active
• As required by law
• As needed for resolving disputes and enforcing agreements

Upon account deletion or your request, we will securely delete or anonymize your personal data within 30 days, except where retention is necessary for legal compliance or dispute resolution.

You may request account deletion at any time.

11. International Data Transfers

Our servers and service providers may be located in countries outside your own, including countries without equivalent data protection laws (e.g., Israel, USA). When we transfer your data internationally, we implement safeguards such as:

• Standard Contractual Clauses (SCCs)
• Data processing agreements with third parties

12. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct or delete your data
• Withdraw consent
• Object to processing or request data portability
• File a complaint with a data protection authority

You can revoke access to third-party logins (Google or Facebook) at any time through your account settings or by visiting the respective provider's security settings (e.g., Google's My Account or Facebook's App Settings).

To exercise your rights, contact us at admin@lingvogo.com.

13. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of significant changes via the platform or by email. The updated version will always be available on our website and will indicate the effective date.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

LingvoGo
📧 Email: admin@lingvogo.com
🌐 Website: https://lingvogo.com